FAQs

We have never met.  Who are you?
It is lovely to be introduced to you.  PomPom is online, design-led boutique selling imaginative plastic free products.   You can read more about why we do what we do here and why we launched

We would be delighted to hear from you, please do drop us a line or connect via social media

I love to shop. What is your delivery policy?
Please find further details here. 

I have changed my mind. What is your returns policy?
Please find further details here.  

I want to speak to a person.  How do I contact you?
Please drop us an email at info@shoppompom.comand a member of our team will get back to you.  If this requires a phone call, we will jump on the line, we love to talk!   

I am interested in selling my products on your site.  How should I get in touch?
Please drop us an email at info@shoppompom.com.  As you explore the site, you will understand we work closely with brands that share our aesthetics and ethics.  If you feel this is you, we are always interested to learn more.  

I am a member of the press.  Where can I find more information?
Please email press@shoppompom.comand we can share more information and images.